Tech

What Is a Cloud Phone? Features, Benefits, and How to Choose the Best

Published

2 years ago

July 15, 2022

Many entrepreneurs today look for ways to better communication in their companies. Maybe you are one of them. This article will make you understand what cloud phone is. Many phone systems are available to small and big companies today. A cloud-based system is one of them. This system is reliable, has a low cost, and has many business-friendly features.

What Is a Cloud Phone?

A cloud phone, also known as a cloud-based phone system, is a phone that allows the user to make calls over the internet. Cloud phones are entirely different from traditional phones that use copper wire to make a connection. Instead, all you need is to have a stable network to access the system.

Features Found on a Cloud Phone

Customers highly prefer cloud phone systems because of the features found in the package. Here are some of the significant features of a cloud-based phone system:

Voicemail

The voice mail feature converts voicemails into text. So you don’t need to listen to every voice mail message. Instead, voicemail transcription helps you read through voicemail messages and grab essential particulars.

Call Forwarding

This feature helps the user direct a call to the desired party. In addition, it makes communication more manageable because it gets to the desired destination.

Auto Replies

In a cloud-based phone system, having your device in hand to reply to a message is not a must. Responses can be made to the sender automatically based on the destined set-off, even when you are far from your device. This makes your client get instant replies when they text.

MMS Support

A multimedia messaging service is used to send multimedia content. For example, it can send GIFS, videos, audio files, and messages with more than 160 characters. This enchants customers who get to view the content.

Scalable Virtual Number Options

The scalable number option is another significant feature of a cloud-based phone system. Growing businesses need more team members; thus, more numbers are required for additional members. You can add more numbers to the account with the scalable number option.

What are the Benefits of Cloud Phones?

Below are the benefits of a cloud-based phone.

Low Cost

The cost of using a cloud phone is low compared to the traditional phone system. The pricing depends on the features and the number of connected lines.

Reliability

Having a reliable line is key to any business. Data stored in the cloud cannot be lost once there is a power failure or other problems associated with the system. In addition, the cloud ensures that the data is backed up and stored in a safe location. Finally, assessing your data keeps you at work, thus minimizing any downtime and increasing productivity.

Scalability and Control

With a traditional phone system, you will find it hard to add a user. But with the cloud phone system, you add a user and are ready to go. Furthermore, the cloud phone system allows you to only pay and use what you need.

Conclusion

When choosing the right service provider to engage with, you should consider reliability, user-friendliness, cost, customer support, and value for money. With all these considerations and sound research, there is no doubt that you will land the best cloud-based phone system that suits your company.

Tech

Clarity in Complexity: Dr. Dave Chatterjee’s Gift for Cyber Communication

Published

2 weeks ago

December 9, 2024

Michelle Langton

Photo courtesy of Dr. Dave Chatterjee

By Mj Toledo

A sea of confusing technical terms and threats surround people today. Many feel lost, unsure of how to protect themselves online. A distinguished cybersecurity and technology expert, Dr. Dave Chatterjee is teaching people how. He has practiced information technology management since 2001. In this field, which often bewilders outsiders, he combines academic knowledge with practical insights.

About Dr. Dave Chatterjee

The tech figure authored “Cybersecurity Readiness: A Holistic and High-Performance Approach,” which Sage published and readers praise for its thorough and accessible take on cybersecurity preparation.

Additionally, respected publications like USA Today, The Wall Street Journal, and the Massachusetts Institute of Technology (MIT) Sloan Management Review have recognized his work.

“Communicating complex cybersecurity concepts clearly and effectively is essential,” Dr. Dave Chatterjee explains. “I aim to connect technical know-how with practical understanding, making sure important cybersecurity messages reach and impact all stakeholders, from executives to information technology (IT) staff.”

Dr. Dave Chatterjee has received numerous accolades throughout his career. These include the Outstanding Executive Master of Business Administration Professor of the Year award. He has also been named a University of Georgia (UGA) Outstanding Teaching Faculty Honoree.

Before the pandemic, Dr. Dave Chatterjee launched his Technology Roundtable. It features distinguished business leaders, award-winning chief information officers, and other renowned thought leaders. The roundtable covered topics such as blockchain, artificial intelligence, data quality, and cybersecurity.

Aside from his professional pursuits, he is also passionate about youth development. He also engages in science, technology, engineering and mathematics (STEM) initiatives, offering professional development workshops to K-12 students on topics ranging from making the most of collegiate experiences to safe and responsible use of technology. He also provides summer research opportunities for outstanding high school students, mentoring the next generation of cybersecurity professionals.

Decoding Cybersecurity for All

Dr. Dave Chatterjee believes effective cybersecurity involves people as much as technology. He stresses creating an organization’s security-aware culture, starting with clear, straightforward communication.

“Cybersecurity affects every part of an organization,” Dr. Dave Chatterjee states. “We create a shared sense of responsibility and preparedness by explaining complex ideas in relatable ways.”

This philosophy is evident in his roles, including his position as an adjunct associate professor at Duke University and his past work as a professor at The University of Georgia’s Terry College of Business. His skill in explaining technical concepts has made him a popular speaker and advisor across many industries.

The Power of Clear Communication in Cybersecurity

Clear communication in cybersecurity is non-negotiable. As cyber threats become more complex, explaining security concepts clearly and concisely helps organizations better protect themselves.

“Clear communication forms the foundation of a strong cybersecurity strategy,” Dr. Dave Chatterjee emphasizes. “It allows cybersecurity professionals to work with other departments, identify and reduce potential risks, respond well to incidents, and follow regulations and standards.”

This matters especially now, as cybersecurity has become a top priority for company boards. With experts expecting global cybercrime costs to reach $10.5 trillion by 2025, clear explanations of cyber risks and protection strategies help leaders make informed decisions.

Bridging Technology and Human Understanding

Dr. Dave Chatterjee does more than explain technical ideas. He promotes a better grasp of how people factor into cybersecurity, knowing that even the best security systems can fail due to human error or lack of awareness.

His Cybersecurity Readiness Podcast Series has over 70 episodes and listeners in 105 countries. It offers thought-provoking, jargon-free discussions on improving cybersecurity. These discussions cover strategies for individuals, organizations, and nations. This effort shows his advocacy for making cybersecurity knowledge available worldwide.

“The podcast series creates a community where experts, leaders, and practitioners discuss cybersecurity challenges and opportunities,” he notes. “These conversations help build a more informed and resilient digital ecosystem.”

Making Cybersecurity Less Intimidating

With new technologies like artificial intelligence and quantum computing bringing new challenges and possibilities to cybersecurity, concise communication becomes even more critical.

The tech professional continues to adapt his work in this area. A recent USA Today article, “Dave Chatterjee Drops the Cybersecurity Jargon, Encouraging Proactiveness Rather than Reactiveness,” highlights his ongoing effort to make cybersecurity accessible and actionable for everyone.

“The future of cybersecurity depends on our ability to communicate well across all levels of society,” he concludes. “Promoting a shared understanding of cyber risks and best practices creates a more resilient digital world for everyone.”

The battle for digital security requires more than just advanced technology. It demands clear communication. Dr. Dave Chatterjee’s talent for translating cybersecurity concepts into accessible language turns technical knowledge into practical action.

Undeniably, Dr. Dave Chatterjee’s gift for clarity will remain invaluable, helping create a more secure digital future for everyone.