Health

The Secret Behind Life Alert’s Superior Service

Published

5 months ago

September 11, 2024

Photo courtesy of Life Alert via Shutterstock

When Amy Skidmore’s mother was discharged from rehab after a stroke, the prospect of giving up her independence was terrifying. Having lived alone and freely since her husband’s passing in 2000, the transition from rehab to home was filled with uncertainty and anxiety for both Amy and her mother.

Life Alert Emergency Response changed everything for them. Amy’s mother regained her confidence in living independently with a simple press of a button. The ease of having help at her fingertips relieved her and Amy of fear. Amy now has peace of mind that her mother is safe, and her mother is happy to maintain her independent lifestyle. This mirrors experiences of countless families who have depended on Life Alert’s service for nearly 40 years.

Various Devices to Suit Every Need

The company offers a comprehensive range of medical alert devices designed to provide protection at home and on the go. For in-home security, members can choose a state-of-the art Micro Voice Pendant and a waterproof wall-mounted Help Button, both of which offer two-way communication capabilities.

The pendant is designed to be worn at all times, even in the shower, while the wall button can be placed in high-risk areas like bathrooms.

For those with active lifestyles, Life Alert also provides a help button with a Global Positioning System (GPS) unit, which pinpoints the subscriber’s location so responders can find them quickly. Like all the devices from Life Alert, it does not require charging.

Exclusive Dispatch Center

Life Alert distinguishes itself with its in-house Monitoring Centers, all located in the United States. According to a representative from the company, this allows Life Alert to maintain high standards and have consistent, rapid response times. The Monitoring Centers provide round-the-clock protection and immediate emergency assistance.

Case in point, we found that Life Alert is the only medical alert company proven to save a life every 11 minutes.

The in-house setup also means that Life Alert can maintain control over the quality of its service, unlike competitors who outsource their monitoring to third-party call centers. This direct oversight also ensures that every call is handled with the utmost care and professionalism.

Extensive Dispatcher Training

Complementing its dispatch center is the training of its staff before they start handling emergency calls. This training includes learning about the Personal Emergency Response Systems (PERS) industry. The dispatchers must also complete a Care and Concern course to better understand the emotional needs of members and their families.

Maintaining a high staff-to-member ratio is another crucial aspect of the company’s superior service. There are multiple dispatchers available to handle calls promptly and provide personalized attention to each subscriber. This allows dispatchers to effectively perform their duties attentively without ever leaving the subscriber, and to provide fast help when every second counts.

Tailoring Responses to Individual Needs

Life Alert customizes its emergency response protocols to meet each member’s needs. As a HIPAA compliant company, when subscribers sign up for the service, they provide detailed information about their medical history, emergency contacts, and special instructions.

Dispatchers can then access this information during an emergency to send appropriate help immediately. This allows subscribers and their family to have a sense of security and peace of mind knowing loved ones are being taken care of by the one and only Life Alert.

Long-Term Customer Relationships

Reflecting its dedication to consistent, high-quality, lifesaving services, Life Alert has a loyal fanbase with its subscribers, who have been with them for years and even decades. They even have a list of thousands of subscribers who joined the Life Alert family after having another service that failed them. The company takes pride in the trust it has built with its members.

Life Alert is always ready and reliable, turning years of service into a legacy of care. The secret behind Life Alert’s superior service? It’s their uncanny ability to make “Help, I’ve fallen and I can’t get up!®“ sound less like a punchline and more like a lifeline to getting help fast, 24/7.

Health

Can an Executive Office Chair Help Reduce Back Pain?

Published

2 hours ago

February 21, 2025

Michelle Langton

Back pain is one of the most common complaints among office workers, especially those who spend long hours seated at a desk. Poor posture, inadequate lumbar support, and prolonged sitting can all contribute to discomfort and even chronic pain. But can an executive office chair make a difference?

The short answer is yes – provided you choose the right one. A well-designed executive office chair supports your spine, encourages proper posture, and reduces strain on your muscles. Here’s how investing in a quality chair can help alleviate back pain and improve your overall work comfort.

Ergonomic Support for Spinal Alignment

A key feature of a good executive office chair is ergonomic design. Unlike standard office chairs, executive chairs often come with adjustable lumbar support, high backrests, and contoured seating to maintain the natural curvature of your spine. Proper lumbar support prevents slouching, which is a leading cause of lower back pain.

Adjustable Features for Customised Comfort

Not all bodies are the same, so a one-size-fits-all approach doesn’t work when it comes to office seating. High-quality executive chairs allow you to adjust seat height, armrests, tilt tension, and backrest angle. These adjustments ensure that your feet are flat on the floor, knees are at a 90-degree angle, and your lower back is adequately supported—reducing strain on your spine throughout the day.

Pressure Distribution to Reduce Strain

Sitting for extended periods can put excessive pressure on your lower back and tailbone, leading to discomfort and stiffness. Executive chairs with memory foam padding or high-density cushioning help distribute weight evenly, minimising pressure points and reducing fatigue.

Encouraging Movement with Tilt Mechanisms

A dynamic seating position is crucial to maintaining back health. Many executive chairs feature tilt and recline mechanisms that allow you to shift positions throughout the day. This small movement keeps your spine engaged, promoting better circulation and reducing stiffness from prolonged sitting.

High-Back Design for Upper Back and Neck Support

Unlike lower-backed chairs, executive chairs typically have taller backrests that support the shoulders, upper back, and neck. This is particularly beneficial for professionals who work long hours at a desk, as it helps prevent strain in the upper spine and shoulders – common culprits of tension headaches and poor posture.

Pairing Your Chair with a Healthy Workspace

While an executive chair is a great step toward reducing back pain, your entire workspace setup matters. Ensuring your desk is at the correct height, positioning your monitor at eye level, and using Adaptive Furniture designed for ergonomic efficiency can further enhance comfort and prevent strain.

Investing in Comfort for Long-Term Health

A high-quality executive office chair isn’t just a luxury – it’s an investment in your health and productivity. By choosing a chair that supports proper posture, encourages movement, and reduces strain, you can significantly minimise back pain and improve your overall work experience. If you find yourself struggling with discomfort at your desk, upgrading to an ergonomic executive chair could be the game-changer your back needs. Take the time to find one that suits your body and work habits – you’ll thank yourself in the long run.