Health
The Secret Behind Life Alert’s Superior Service
When Amy Skidmore’s mother was discharged from rehab after a stroke, the prospect of giving up her independence was terrifying. Having lived alone and freely since her husband’s passing in 2000, the transition from rehab to home was filled with uncertainty and anxiety for both Amy and her mother.
Life Alert Emergency Response changed everything for them. Amy’s mother regained her confidence in living independently with a simple press of a button. The ease of having help at her fingertips relieved her and Amy of fear. Amy now has peace of mind that her mother is safe, and her mother is happy to maintain her independent lifestyle. This mirrors experiences of countless families who have depended on Life Alert’s service for nearly 40 years.
Various Devices to Suit Every Need
The company offers a comprehensive range of medical alert devices designed to provide protection at home and on the go. For in-home security, members can choose a state-of-the art Micro Voice Pendant and a waterproof wall-mounted Help Button, both of which offer two-way communication capabilities.
The pendant is designed to be worn at all times, even in the shower, while the wall button can be placed in high-risk areas like bathrooms.
For those with active lifestyles, Life Alert also provides a help button with a Global Positioning System (GPS) unit, which pinpoints the subscriber’s location so responders can find them quickly. Like all the devices from Life Alert, it does not require charging.
Exclusive Dispatch Center
Life Alert distinguishes itself with its in-house Monitoring Centers, all located in the United States. According to a representative from the company, this allows Life Alert to maintain high standards and have consistent, rapid response times. The Monitoring Centers provide round-the-clock protection and immediate emergency assistance.
Case in point, we found that Life Alert is the only medical alert company proven to save a life every 11 minutes.
The in-house setup also means that Life Alert can maintain control over the quality of its service, unlike competitors who outsource their monitoring to third-party call centers. This direct oversight also ensures that every call is handled with the utmost care and professionalism.
Extensive Dispatcher Training
Complementing its dispatch center is the training of its staff before they start handling emergency calls. This training includes learning about the Personal Emergency Response Systems (PERS) industry. The dispatchers must also complete a Care and Concern course to better understand the emotional needs of members and their families.
Maintaining a high staff-to-member ratio is another crucial aspect of the company’s superior service. There are multiple dispatchers available to handle calls promptly and provide personalized attention to each subscriber. This allows dispatchers to effectively perform their duties attentively without ever leaving the subscriber, and to provide fast help when every second counts.
Tailoring Responses to Individual Needs
Life Alert customizes its emergency response protocols to meet each member’s needs. As a HIPAA compliant company, when subscribers sign up for the service, they provide detailed information about their medical history, emergency contacts, and special instructions.
Dispatchers can then access this information during an emergency to send appropriate help immediately. This allows subscribers and their family to have a sense of security and peace of mind knowing loved ones are being taken care of by the one and only Life Alert.
Long-Term Customer Relationships
Reflecting its dedication to consistent, high-quality, lifesaving services, Life Alert has a loyal fanbase with its subscribers, who have been with them for years and even decades. They even have a list of thousands of subscribers who joined the Life Alert family after having another service that failed them. The company takes pride in the trust it has built with its members.
Life Alert is always ready and reliable, turning years of service into a legacy of care. The secret behind Life Alert’s superior service? It’s their uncanny ability to make “Help, I’ve fallen and I can’t get up!®“ sound less like a punchline and more like a lifeline to getting help fast, 24/7.
Health
What Sets Why Not Natural Supplements Above Other Supplements Companies in the U.S.
By: Georgette Virgo
In an industry plagued by minimal regulation and questionable practices, Why Not Natural Supplements sets a new standard in transparency and scientific excellence. Founded by chemical engineer Kelin Marquet, this female-owned supplement company challenges the status quo with clean and effective formulations backed by rigorous research.
Why Not Natural Supplements’ outlook on supplement creation contrasts starkly with many competitors in the $50 billion U.S. dietary supplement market. The Food and Drug Administration (FDA) does not require pre-market approval for supplements, which leaves consumers vulnerable to potentially ineffective or harmful products. Why Not Natural Supplements has implemented stringent self-imposed standards that go far beyond regulatory requirements.
“We’re on a mission to educate consumers about what a supplement should look like,” says Kelin Marquet. “As a mother of three, I’m motivated by creating supplements that I feel comfortable giving to my own family.”
A Science-First Approach to Supplement Formulation
Why Not Natural Supplements’ commitment to scientific integrity begins with its founder. Marquet’s background in chemical engineering informs every aspect of the company’s product development process.
“I use my background and strong understanding of science to pore through research articles and choose active ingredients that work – not cheap substitutes you usually find in supplements,” Kelin Marquet explains.
This science-first perspective extends to the company’s use of bioavailable forms of nutrients and its emphasis on third-party testing. Why Not Natural Supplements rigorously tests every product—including their best-selling Organic Vitamin D3 Liquid Drops with K2, 4-in-1 Magnesium Complex, Liquid Vitamin A (10,000 IU) with Coconut MCT Oil, and many others—for purity and potency. This practice sets the company apart in an industry where such thorough quality control is far from standard.
Transparency and Clean Formulations
Why Not Natural Supplements’ transparency is evident in its viewpoint on ingredient selection and labeling. The company maintains a list of ingredients that will never appear in its products, including artificial preservatives, colors, flavors, and common allergens.
“It’s not just about what’s in a supplement – it’s essential what’s not in it, too,” Marquet emphasizes. This philosophy extends to the company’s use of clean, minimalist formulations that avoid unnecessary fillers and additives.
The company provides consumers with clear, accurate information about each product’s contents. This level of transparency is rare in an industry where, according to the National Institutes of Health, supplement labels may not always accurately reflect the product’s contents.
Kelin Marquet emphasizes that each product formulation undergoes rigorous scientific scrutiny, with every ingredient serving a specific, research-backed purpose. “We don’t just throw ingredients together because they’re trendy,” Marquet explains. “Every component in our formulas is there for a reason, in its most bioavailable form, and at the optimal dosage.”
Education and Consumer Empowerment
Why Not Natural Supplements’ mission extends beyond creating high-quality supplements to educating consumers about supplement quality and safety. The company uses its social media platforms and website to provide in-depth information about ingredient sourcing, manufacturing processes, and the science behind its formulations.
This educational outlook is particularly crucial in light of the rapid growth of e-commerce in the supplement industry. As online sales platforms capture an increasing market share, the traditional role of natural and specialty retailers as information gatekeepers is diminishing. Why Not Natural Supplements is stepping into this gap, providing consumers with the knowledge they need to understand dietary supplements and find one that best fits their needs.
“We’re not just selling supplements,” Marquet states. “We’re empowering consumers to make informed decisions about their health by showing them exactly what goes into each formula and why.”
In an industry where regulation is minimal and quality can be inconsistent, Why Not Natural Supplements stands out as a company committed to raising the bar through its science-based method, commitment to transparency, and focus on consumer education.
“Our goal is to change how individuals see natural supplements,” Marquet concludes. “We believe that by prioritizing quality, efficacy, and transparency, we can help consumers reclaim their health and trust in their supplements.”
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