HungryPanda is a Chinese food ordering system that provides its service to ensure the safe and timely delivery of Chinese food to the Chinese people living abroad. The firm aims to create a better food delivery market and it is making innovative changes in its operations to achieve its goals.

Since its establishment in 2017, HungryPanda has grown 30x times, and its founder Eric Liu has worked immensely hard to take the Chinese food delivery giant to a new height. Headquartered in London, HungryPanda has expanded to a total of 47 cities across the globe.

HungryPanda follows sustainable business practices to carry out its operations and keep its customers satisfied. The company has taken the advantage of the growth of the global food industry and it has opted for new ways to grow across the globe.

Aims to Provide the Best Quality Chinese Food 

HungryPanda aims to provide the best quality Chinese food to customers and it keeps on upgrading its services by focusing on technology advancement. The Chinese food delivery giant has also attracted funding of 70mn from investment companies to boost the level of its operations during the health pandemic.

HungryPanda never compromises with the food quality and it always provides delicious as well as mouth-watering Chinese food items. Following the investment of funding, the company has expanded itself in terms of products, regions, and audiences.

Release of Improved App Version

In order to boost the convenience of its customers, HungryPanda has released an improved version of its app. The new app is versed with better functionality and it has got a user-friendly design that makes it easy to use.

A few features included in the app are more functional modules, diverse page categories, personalized display, and fast loading. Now, customers can easily access different services through the app and one can easily avail of discount information with ease.

Improvement in Brand Value 

HungryPanda has tried to upgrade its level of customer service and it aims to provide an excellent user experience to customers. It lays its focus to improve the level of comfort for its customers by making them available with a streamlined food delivery service.

HungryPanda focuses on fulfilling its customers’ demands by providing personalized services. Due to its efforts to improve its customer service and user experience, the food delivery giant has managed to upgrade its brand value from 1.0 to 3.0.

Works on “Customer First” Approach 

HungryPanda always functions on the basis of the needs of its customers as it follows the “customer first” approach in its work. It follows innovative marketing methods and adopts sustainable business practices to satisfy its customers in the best possible way.

During the pandemic lockdown period, the company had made many changes in its functionality. It didn’t just lay its focus on keeping its customers happy but it also facilitated food restaurants to boost their food businesses.

It is simply due to the innovative approach that HungryPanda follows in its functioning. Now, in the new normal period, HungryPanda has made changes to provide protection against risks while picking up food at dine-in restaurants.

HungryPanda has made available offline meal pickup service at discounted rates and it has also facilitated self-pick service for customers. All these changes have been made by the company to benefit the food restaurants and make people dine outside their homes to get rid of homesickness.

Contactless Food Delivery 

HungryPanda is working hard to provide contactless food delivery for its clients by fulfilling their needs. It follows all the safety measures to ensure their safety during the food delivery process. The food delivery service has upgraded the level of its service and it is the reason why it is witnessing immense growth at a global level.

And it is seeing its expansion at a fast pace to meet the needs of Chinese customers. HungryPanda believes in sustainable growth and it keeps on taking customers’ feedback to improve its overall customer service.

The demand for Chinese food is increasing in different corners of the world because many Chinese people settled abroad seek Chinese food to satisfy their hunger. HungryPanda has very well adapted to the concept of a community-focused food delivery system. It keeps on upgrading its services to grow its dominance in the food delivery industry.