Business
How Zajil Express Is Competing With The Region’s International Competitors

The logistics industry is not only a key contributor to economic development but also plays a significant role in resolving environmental and social issues. It is a major contributor to the economy and a competitive force in business. Recently, the transportation and logistics industry has been confronting immense transformation. Covid-19 and other hiccups have led to large-scale supply chain disruptions, confusing new restrictions and rules, and tumultuous shifts in customer demand.
Of course, the logistics industry keeps moving forward. It has gotten through the worst phases of the global pandemic. Due to this, the industry leaders are utilizing technologies, practices, and standards to carry it. One of such leaders is Zajil Express, taking action to remain competitive through its strength and capabilities in keeping up with the digital transformation, customer expectations, new market entrants, and evolving business models.
Zajil Express revolutionizes the logistics & transportation industry
Zajil is an icon of entrepreneurship in the Kingdom of Saudi Arabia, competing with international competitors in the region. It is a privately owned and operated postal company offering domestic and international goods shipping and is one of the largest shipping and delivery networks.
Zajil Express won the KSA Express Service Provider of the Year Award (Private Sector) for 2018. In 2020, it was ranked the best company in the international cargo category, with only 19 complaints per 100,000 shipments.
The history & expansion of Zajil Express
Zajil was established in Unaizah when it started operations and then moved its headquarters to Riyadh, the capital of KSA. It was founded in 1999 with just two outlets. Growing from simple express delivery in and around Riyadh, it has now expanded into global shipping and logistics solutions provider, operating in over 110 outlets spreading over Saudi Arabia. From only one service to provide, Zajil now offers more than ten services, including air freight, land freight, sea freight, customs clearance, fulfillment, 3PL, store-to-store express, door-to-door services, last-mile delivery, line haul/fleet shipping, and chilled delivery.
It was acquired by Al-Kadi Group Holding in 2009, with Yasser Al-Kadi becoming the Managing Director. The group set a strategic plan to develop the company at all levels with a vision to align it with the prominent international players. In 2015, with fifty outlets, Zajil became licensed for postal delivery service in KSA. The same year, it acquired Hat International (HATEX) and expanded into line hauling, heavy shipping, temperature-controlled deliveries, and other B2B services.
In 2018, Zajil grew its reach with eighty outlets and introduced last-mile delivery for B2B customers and door-to-door services from the warehouse to the customer’s location. By 2020, Zajil started operating from China, UAE, Bahrain, Kuwait, and the USA. It also introduced inventory fulfillment services with distributed warehousing and logistics technology. At the same time, it also introduced freight forwarding, including air, sea, and land, and developed an ecommerce platform for its customers.
Zajil Express products and services
Zajil is one of the pioneering entities that started the dynamic logistics business in the Kingdom and around the Middle East. It is revolutionizing shipping and delivery in the Kingdom of Saudi Arabia through the latest technology. It is known for its courier and package delivery, strength in handling customer inquiries and complaints, and accelerated expansion plan locally, in GCC, and globally. Zajil offers a range of services in addition to domestic and international shipping serving different sectors, including B2B, B2C, and C2C.
E-Commerce Business Solutions
Zajil Express helps customers with online sales, shipping, return service, warehouse, and inventory.
Freight Solutions
It offers flexible and affordable air, sea, and land freight solutions with distribution centers and customs experts in every continent’s major economic hub. It also provides customs clearance and documentation services to ensure complete and accurate international shipping and delivery documentation.
Fulfillment
Zajil offers fulfillment services for growing businesses, including pick-up, inventory, and delivery. This benefits small business owners and eliminates the inventory cost and risks. Companies can lease space from Zajil either on-demand or get it reserved.
Domestic Distribution
Zajil offers cost-effective local express services within Saudi Arabia and cities. It provides several services for the domestic distribution of goods timely, including door-to-door, same-day shipping, and heavy shipping.
Business
How Black Banx Has Sped Digital Payments Into Its Global Phase

The payments industry has grown substantially in the last decade, with digital transactions now practically a given in most parts of the world. A key contributor to this globalization of payments has been Black Banx, a Toronto-based global digital bank founded by German billionaire Michael Gastauer.
Through innovative fintech solutions, a commitment to financial inclusion, and strategic investments in blockchain and artificial intelligence, the company continues to make transactions quicker and easier no matter where the sender or receiver is in the world.
The Cross-Border Payment Boom
Global transactions have never been more essential to the world economy. From businesses engaging in international trade to individuals sending remittances back home, the demand for fast and cost-effective cross-border payments has skyrocketed. In fact, FXCintelligence projects that the cross-border payments market will hit an astonishing US$290 trillion by 2030, driven by the rise of e-commerce and digital trade.
Historically, moving money across borders wasn’t simple. Traditional banking relied on a complex web of intermediaries, leading to slow processing times, high fees, and inefficiencies. But fintech has changed the game. Companies like Black Banx have introduced digital-first solutions that eliminate unnecessary middlemen, enabling instant, affordable transactions.
Black Banx’s Rapid Growth: A Testament to Demand
Black Banx has experienced explosive growth, reflecting the increasing demand for seamless global payments. By the end of 2024, the company’s customer base had expanded to 69 million users across 180+ countries—a staggering 76% growth from 39 million in 2023.
This growth wasn’t accidental. Black Banx’s success stems from its ability to offer frictionless cross-border banking, catering to individuals and businesses worldwide. It’s offerings include:
- Instant Multi-Currency Accounts – Customers can open accounts online within minutes, eliminating the need for physical bank visits.
- Cryptocurrency Integration – Black Banx has accepted Bitcoin and Ethereum since 2016 and expanded its crypto services in 2024 by integrating Solana and the Lightning Network, allowing for ultra-fast, low-cost cross-border transfers.
- Zero-Intermediary Transfers – By leveraging blockchain technology, the company bypasses traditional banking infrastructure, significantly reducing fees and processing times.
AI-Powered Payments: Enhancing Speed and Security
If there’s one technology that has reshaped digital payments in 2024, it’s artificial intelligence. AI is now at the heart of fraud detection, customer service, and transaction optimization, making global payments more secure and efficient.
Black Banx has fully embraced AI, using predictive analytics and automated systems to streamline operations. AI-driven chatbots handle customer inquiries, reducing response times and improving service efficiency. Meanwhile, real-time fraud detection algorithms flag suspicious transactions, preventing financial losses and building customer trust.
The results? Black Banx achieved a cost/income ratio of just 68% in 2024—one of the best in the industry—demonstrating how AI-powered automation can drive profitability while maintaining top-tier service.
Financial Inclusion: Breaking Down Barriers
Despite living in a digital age, over 1.4 billion people worldwide remain unbanked, according to the World Bank. Traditional banks have long failed to serve these individuals due to bureaucratic hurdles, geographic limitations, and high fees. Black Banx has made financial inclusion one of its core missions, particularly in underbanked regions like Africa, the Middle East, and parts of Asia-Pacific.
In 2024, the company’s impact on financial inclusion was profound:
- 32% year-over-year increase in SME clients in Africa and the Middle East – Black Banx empowered businesses in these regions with seamless digital banking services, reducing reliance on inefficient traditional banking channels.
- Instant digital accounts with minimal documentation – Unlike traditional banks, which require extensive paperwork, Black Banx allows users to open accounts quickly, enabling greater access to financial services.
- Affordable cross-border transactions – By eliminating intermediaries, the company ensures that even those in remote regions can send and receive payments without excessive fees.
The Future of Cross-Border Payments: Crypto and Blockchain
Cryptocurrency is no longer a niche asset—it’s gradually become a key cog in the global payments machine. Recognizing this early on, Black Banx became one of the first digital banks to integrate Bitcoin and Ethereum into its platform back in 2016.
In 2024, the company doubled down on its crypto-first strategy, incorporating Solana and the Lightning Network. These technologies allow users to complete cross-border transactions in seconds while avoiding the high fees and delays associated with traditional banking infrastructure.
Black Banx is also exploring crypto-based lending services, a move that could disrupt traditional financial models even further. If successful, decentralized finance (DeFi) solutions could provide businesses and individuals with access to capital without the constraints of conventional banking regulations.
A Year of Record-Breaking Financial Success
While many tech companies faced financial turbulence in 2024, Black Banx defied expectations, posting record-breaking numbers:
- Annual revenue: US$11.1 billion (exceeding the forecasted US$10.8 billion)
- Pre-tax profit: US$3.6 billion (far surpassing the original US$2.4 billion projection)
- Customer base: 69 million users worldwide
- Cost/income ratio: 68% – demonstrating operational efficiency
- Capital distributions: US$2.90 per share
Black Banx’s financial success highlights the immense demand for efficient digital banking services, proving that fintech is not just a disruptor but the future of global finance.
What’s Next for Black Banx in 2025?
Given its past success, Black Banx is setting ambitious goals to build on its 2024 momentum. The company aims to:
- Expand its customer base to 100 million users – By reaching more individuals in emerging markets, Black Banx hopes to further its mission of financial inclusion.
- Strengthen its presence in digital asset banking – With growing demand for cryptocurrency-based financial services, the company will continue integrating blockchain solutions.
- Enhance global payments infrastructure – By entering new markets and refining its AI-driven systems, Black Banx plans to make transactions even faster and more accessible.
- Lower its cost/income ratio – Through further automation and AI optimization, the company aims to improve operational efficiency.
By embracing AI, blockchain, and a relentless commitment to financial inclusion, Black Banx has clearly been key in accelerating the transition of the world to a truly global payments system.
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