Business

How to Remove Negative Feedback on Amazon

Published

3 years ago

October 5, 2021

There are a lot of things you should take care of being an Amazon seller. You have to constantly improve your product’s quality and range, look for ways to serve your customers better, and cut operational costs and increase revenue. Managing your customers’ feedback and preventing negative reviews from appearing is one more task to solve. However, with all the excellence you are capable of, you still can’t satisfy everyone. Negative reviews tend to appear from time to time, so let’s find out how to remove them, or at least deal with them in the most beneficial ways for your online reputation.

What Types of Reviews Are Eligible for Removal

Several types of reviews are eligible to be removed from the spotlight of your prospective leads. Here they are.

Fake reviews. Fake reviews are the first to be removed. However, they can be challenging to find and prove their phony nature. The only reliable sign of fake feedback is the appearance of reviews overnight and sudden rating drop. Sometimes you can also spot them by analyzing the style and lexicon of the reviews – they are repetitive and recognizable. In this case, you should instantly write to Amazon support.
The reviews that don’t relate to the product. Sometimes, the reviews left by the customers don’t relate to the product they are reviewing. In most cases, this is the result of review spamming with the help of bots. Amazon spots such reviews, and you can remove them by contacting the marketplace as well.
The reviews using offensive language. Everything is straightforward with this point. If you receive an awful language review, you have the full right to report it to Amazon, and the marketplace will remove it.
Product reviews as a part of the seller feedback. Since there is a dedicated section for leaving product reviews, there is no need to dwell on the product when sharing the feedback from experience with a seller and vice versa. Such reviews can also be removed by contacting Amazon.
Promotional reviews and that containing personal information. Amazon prohibits users from sharing their personal data in the text of reviews. It also forbids promoting any products or services with the help of review content, so such types of reviews can also be removed without the risk of spoiling your rating.

How to Remove Negative Reviews

Below are three ways of how to remove negative feedback on Amazon. All of them are legal, simple, and effective. Use these tips step by step.

Submit an application to Amazon. The first thing to do is reach out to Amazon if the feedback is eligible to be removed. That is, the review should correspond to any of the characteristics we have mentioned above. In this case, you have to send a removal request from your Seller Central account via the Customers and Orders section.
Reach out to the buyer. Reaching out to the buyer with a kind suggestion to remove negative feedback can also be helpful. But you have to be pretty polite and intelligent with this strategy. Most often, the disappointed buyers aren’t willing to talk, not to mention removing their reviews. In this case, the best thing to say is a sincere sorry, plus suggest the ways to resolve the customer complaints. And keep an essential point in mind – you shouldn’t ask for a review removal before the problem is solved and the customer feels satisfied. Offering perks in exchange for reviews removal is a prohibited practice, so in this case, you have to resolve the issue first. Consider Sage Mailer Amazon review software for instant and effective buyer-seller communication. With its help, you will manage your reviews and communicate with the customers using pre-developed email templates.
Respond to the negative feedback. Sometimes you may face a situation when the customer doesn’t respond to your messages. In this case, you should respond to the review and politely state that you have done your best to get in touch with the buyer and resolve their issue. This simple step will show your future customers that you still strive to help with a problem and show your care even in the case of negative feedback.

Conclusion

Negative reviews are almost impossible to avoid but still possible to manage. In such cases, get in touch with Amazon if a review is eligible for removal or try to resolve the problem with a customer. And keep working on your product quality and customer experience to face negative feedback as rarely as possible.

Business

Mega Construction Projects That Relied on Advanced Crane Technology

Published

2 weeks ago

February 21, 2025

Matthew Wiles

When it comes to large-scale construction projects, the right equipment can make all the difference. From towering skyscrapers to massive bridges and complex infrastructure developments, cranes play a crucial role in lifting, transporting, and positioning heavy materials with precision and efficiency. As technology has advanced, so too has crane engineering, allowing for safer and more ambitious builds. In the points below, we take a closer look at some of the world’s most impressive mega construction projects that relied on cutting-edge crane technology to bring them to life.

Burj Khalifa – Dubai, UAE

Standing at a staggering 828 metres, the Burj Khalifa remains the tallest building in the world. Constructing such a colossal structure required cranes that could operate at extreme heights. Specialised luffing-jib tower cranes were employed to lift materials hundreds of metres into the air, battling high winds and desert heat. These cranes were anchored to the structure itself as it rose, ensuring stability and precision throughout the build.

Sydney Metro – Australia

As Australia’s largest public transport infrastructure project, the Sydney Metro has transformed the way people move around the city. The project required massive tunnel boring machines (TBMs) to carve underground routes, but just as critical were the cranes used to transport and position enormous precast concrete segments. Mobile and crawler cranes with advanced hydraulic systems played a key role in assembling stations and track infrastructure with minimal disruption to existing road networks.

Hong Kong-Zhuhai-Macau Bridge – China

This engineering marvel, stretching 55 kilometres across the Pearl River Delta, is one of the longest sea crossings ever built. Given its scale, floating cranes with immense lifting capacity were used to position pre-fabricated bridge sections. Some of these cranes had lifting capabilities exceeding 3000 tonnes, demonstrating the sheer power and precision required for such a complex marine project.

The Panama Canal Expansion – Panama

The expansion of the Panama Canal was one of the most ambitious infrastructure projects in recent history, involving the construction of massive new lock chambers. Gigantic gantry cranes were used to install the enormous steel lock gates, some weighing over 3000 tonnes. These cranes had to operate with pinpoint accuracy to ensure the seamless functioning of the canal’s new locks, allowing for the passage of larger vessels.

Hinkley Point C Nuclear Power Station – UK

The construction of this next-generation nuclear power plant has required some of the world’s most advanced heavy-lift cranes. The site features one of the largest land-based cranes in the world, capable of lifting reactor components that weigh hundreds of tonnes. These high-tech cranes have been crucial in ensuring the safe and efficient assembly of the plant’s intricate infrastructure.

The Role of Advanced Crane Technology in Modern Construction

Each of these projects would have been impossible without the evolution of crane technology. Innovations such as digital load monitoring, autonomous operation, and enhanced safety systems have allowed cranes to handle heavier loads with greater precision than ever before. For companies tackling complex construction projects, working with an experienced crane hire provider is essential. Businesses like Sventek Cranes offer cutting-edge crane solutions, ensuring that even the most ambitious projects can be completed safely and efficiently.

Mega construction projects continue to push the limits of engineering and design, and advanced crane technology remains at the heart of these achievements

Whether it’s lifting components for a record-breaking skyscraper or positioning bridge segments over open water, cranes will always be an integral part of building the world’s most remarkable structures. By leveraging state-of-the-art crane systems, today’s construction industry is making the impossible possible – one lift at a time.