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How Does a Chatbot Developer Help in Increasing Efficiency of a Business?

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Today, many businesses turn to an effective chatbot developer because they can introduce significant improvements to their workspace without hiring a large number of employees and paying for expensive IT help. It can be quite costly to hire an IT professional, especially if your company is relatively small. This is where chatbot developer specialized in voice-enabled AI-based solutions can prove beneficial as they will take care of all the details. 

Here’s how opting for a chatbot can help you run your business seamlessly:

1. Fulfills Various Operations Under Budget

Chatbots follow programs that can perform specific tasks. The type of program that you can purchase and install will depend on the needs of your business. However, a chatbot developer can provide you with a wide variety of choices depending on the type of bot that you require for your business. Therefore, you will be able to get what you need at a suitable price for your budget.

2. Offer Automated Solutions in Vernacular

A good chatbot developer will have the expertise necessary to create a bot that works efficiently. For example, they will have to study the kind of business you are operating so that the program you buy can address all your business issues. Several factors determine how effective a chatbot is, such as the type of language used in the conversations. 

3. Performs Countless Tasks Simultaneously

Another aspect that determines how efficient a chatbot can be is its programming. This is necessary because the bot can be set up to perform several tasks. These include adding friends, sending messages, and attending to clients. The right programming can make a bot that can run smoothly without any problems.

4. Introduces Clients No Downtime at All

The more efficient chatbot developers will also have to keep the software updated to ensure no downtime for their clients. This will ensure that the bot can handle transactions efficiently. This is also crucial if the customer wants to use the program for transactions that require sensitive information. Otherwise, the user could be at risk of identity theft.

5. Access Clients from Anywhere, Anytime

A mobile version of the chatbot is very useful because it can perform tasks when the user is away from the main office. For instance, a business owner may want his or her bot to perform conference calls while he or she is on vacation. Mobile chatbots are also very helpful for salespeople who need to make sales calls to potential customers, even when traveling. Another use of the software is in online gaming, where chatbots are programmed to perform games such as poker or other card games.

A SNEAK PEEK INTO HOW CHATBOT DEVELOPERS WORKS

  • Ensure Testing the System for Performance

Chatbots are starting to take the place of most traditional systems like teleseminars and video-conferencing because they are easier to set up, cheaper, and they can be much more engaging for the users. A bot builder, which is also commonly known as a bot developer or bot system integrator, can avail you with all the help you need to install your bot on a wide scale without having to spend much money. 

They will first test your system for performance. They will then make any necessary modifications to your software and then configure it to interact with various kinds of communities like message boards and podcasts. Bot builders will also help you with how voice-enabled chatbots help a business grow.

  • Offer Voice-Enabled Business Solutions

There are certain things that a bot builder must know to help you get the results you want. One of these things is the current popularity of chatbots among marketers. The popularity of these voice-enabled chatbots is on the rise because many marketers find them very useful in increasing their team’s productivity. 

They use the voice-recognition technology of these bot systems to do things like record discussions of customers or simply to play audio messages that are automatically sent to users. Suppose you have a high-quality recording of a conversation. In that case, you will have an advantage over most marketers because most marketers are still intending to figure out the ways to record a video message properly to be played in a way that will attract customers.

FINAL SAY

When choosing a particular chatbot, the choice that you will have to make is whether you want to go for a desktop or a mobile version of the software. Both these versions will have their advantages and disadvantages. In terms of performance, both will be pretty much the same. The only real difference will be concerning size and how you can use the software on smaller screens.

It asks for a lot of time & effort to choose the best chatbot developer. But once you figure out what you need, an AI-based chatbot can help you in countless ways you would have never imagined.

From television to the internet platform, Jonathan switched his journey in digital media with Bigtime Daily. He served as a journalist for popular news channels and currently contributes his experience for Bigtime Daily by writing about the tech domain.

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Tech

CypherFace Targets Payment Fraud with Pre-Transaction Biometric Verification

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Photo courtesy of CypherFace

A U.S.-based fintech company has deployed a facial biometric system that verifies user identity before digital payments are processed. CypherFace, which began commercial operations in 2024, is positioning its technology as a proactive defense against payment fraud that now costs billions annually.​

Founder Syed Samir Hassan said the company developed the platform in response to the limitations of fraud detection systems that identify problems after transactions have already occurred. “Traditional fraud tools are reactive by design. They analyze patterns and flag suspicious activity, but the money has often already moved. We’re stopping it before the transaction completes,” Hassan said.

The Fraud Problem

Digital payment fraud has grown substantially despite existing security measures. Payment fraud in the European Economic Area increased to €4.2 billion in 2024, up 17% from 2023, according to data from the European Central Bank and European Banking Authority. Credit transfer fraud alone saw a 24% increase.​

Synthetic identity fraud, which involves creating fictitious identities using combinations of real and fabricated personal information, has become particularly problematic. False identity cases increased 60% in 2024 compared to the previous year. These synthetic identities often pass initial verification checks because they use legitimate data elements.​

Hassan said CypherFace was designed specifically to address this threat vector. “Synthetic identities work because they look clean on paper. They pass KYC checks. They build credit histories. But they can’t pass a live biometric verification tied to a real person. That’s the fundamental flaw we exploit.

The company reports that fraudsters increasingly use AI-generated documents and deepfake technology to bypass security systems. CypherFace’s liveness detection technology is designed to identify these sophisticated spoofing attempts during the authentication process.​

How the Technology Works

CypherFace provides businesses with an API that integrates into payment infrastructure. When a user initiates a transaction, the system prompts for facial verification. The technology captures and encrypts a facial scan, then applies AI-driven liveness detection to confirm a physically present individual is authorizing the payment.​

The system processes the verification in real time without storing raw biometric data. Facial scans are converted into encrypted, non-reversible hashes. The platform returns only a verification result to the merchant, indicating whether the transaction should proceed.​

We designed this to be invisible to legitimate users and impossible for fraudsters,” Hassan said. “A real customer takes two seconds to verify. A criminal using a stolen card or synthetic identity can’t get past the liveness check. The math is simple.

Deployment and Results

An e-commerce payment processor deployed CypherFace across its checkout infrastructure in late 2024. The processor was experiencing elevated chargeback rates driven by card-not-present fraud. Within 45 days of implementation, CypherFace flagged more than 1,200 fraudulent transactions that had previously bypassed existing security layers.​

The integration reduced chargebacks by 62% in the monitored segment. The processor reported improved merchant satisfaction as legitimate transactions experienced minimal additional friction. The company has since expanded CypherFace to additional merchant accounts.

Hassan noted that the technology addresses a specific gap in payment security. “Most fraud prevention happens at the network level or through transaction monitoring. We’re adding a layer that asks a simple question: is the person trying to make this payment actually who they claim to be? If they’re not, the payment doesn’t happen.

Market Expansion

CypherFace currently operates in the United States and is preparing to expand into Canada and Mexico in 2026. The company is targeting payment processors, merchant acquirers, and platforms with high transaction volumes and elevated fraud exposure.​

Hassan said the company sees demand from businesses struggling with the cost of chargebacks and fraud losses. “Every fraudulent transaction costs more than the transaction value when you factor in chargeback fees, lost merchandise, and reputational damage. Businesses are looking for solutions that actually prevent fraud rather than just detect it after the fact.

The fintech sector has broadly adopted biometric authentication, with major banks and digital financial platforms using facial recognition and fingerprint scanning for account access and transaction authorization. CypherFace is focusing specifically on payment verification rather than account login.​

We’re not trying to replace existing security. We’re adding a verification layer at the most critical point in the transaction flow,” Hassan said. “When money is about to move, we make sure the right person is authorizing it. Everything else is secondary to that.

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