Health

COVID-19 Challenged The HealthCare Industry – How Inovantics Is Here To Make It Better

Published

3 years ago

September 15, 2021

COVID-19 took the world by storm, and industries worldwide suffered. None was affected more than the healthcare industry, both on the front line of fighting the virus, and how people got routine and other care from providers. When meeting with patients in person was no longer possible, providers found themselves facing a multitude of challenges. Going virtual created new privacy issues, regulations were constantly changing, and technology became front and center to how providers connected with patients, each other, and others in the industry. As things have slowly opened back up, there is no going back to pre-pandemic expectations or practices, many of the changes implemented out of necessity showed there was a better way to do things, other highlighted areas that needed improvements. Karen Coffey, the founder of Inovantics, is working to make sure the industry can keep up with every change the pandemic brings and be prepared should anything ever happen again that alters the industry so greatly.

Providers and patients alike found themselves out of their comfort zone, connecting with a patient through the phone, text message, or video, losing out on that personal connection. Frustration and chaos were quite common throughout the last year and a half, as provers and practices learned what worked, and what did not, and what they really needed to get patients the care they needed. It was a process of learning on the go, often figuring things out as they came up.

One area that clearly needed improvement became very apparent during the pandemic, and that is that there are just too many platforms that providers need to use, especially in the referral process. Now, as the healthcare and medical industry and world move forward, providers must be aware and ready to move forward, embracing newer methods of doing things and making sure they have the right technology to back them up. That is where Karen Coffey and Inovantics come in and can literally change the playing field for medical providers and practices.

Coffey is an expert in healthcare management, with over 20 years of experience in the industry. She knows all too well how hard it is for providers to manage clients, how many different systems they navigate just to get someone care, or referrals, the insurance and payment process, and more that goes into getting a patient the care they need and getting a provider payment for their services. She created Inovantics, a new, groundbreaking, all-inclusive, and customizable Healthcare CRM platform for providers to access all their patient information in one place, optimizing the care process and saving providers time and money.

Inovantics is designed to be a one-stop-shop for providers and streamlines the process that usually takes days or even weeks to complete. It streamlines operations, enhances customer relationships, shows trends and patterns in patient outcomes, can provide data analytics, is user friendly, reduces burden and overhead costs, and more. The platform is designed to be customized to suit every client’s needs, there is no one size fits all approach. It saves time and money, is incredibly efficient, can be run or accessed from anywhere, and can connect practices and providers with thousands of patients and colleagues. There is no limit to what the platform can do, and it can be used in any post-acute care situation, including small and large practices, and hospitals.

Inovantics was in development before the pandemic, however, COVID-19 only highlighted a system that needed innovation and updating. Through Inovantics, Coffey has created a valuable and powerful tool, unparalleled to anything currently out there, that takes the burden off providers and helps them provide patients with the very best care possible. As she puts it, she helps them work smarter, not harder.

Learn more on the Inovantics website, http://inovantics.com, and connect with Coffey on social media to learn more about this remarkable new platform.

Health

How Telehealth Works for Addicts in Recovery

Published

3 hours ago

March 6, 2025

Michelle Langton

Technology has been shaping healthcare for decades, and these days, tech advancements for the health sector are happening faster than ever before. Telehealth has emerged as one advancement that has touched every healthcare discipline, from cancer care to pediatrics. The innovative approach of telehealth is breaking down barriers to care and even reaching those who are struggling with substance abuse.

By leveraging digital platforms, recovery specialists can offer better access to therapy sessions, support groups, and medical consultations. These breakthroughs in accessibility are significant for people in healthcare deserts who are languishing under increased addiction rates and a lack of reliable treatment options.

Nick Padlo, founder and CEO of Sophros Recovery in Florida, has seen the benefit of telehealth for recovering addicts firsthand. “Individuals struggling with addiction can now find support and guidance if they do not have access to a treatment center near their home,” he explains. “These virtual programs are designed to provide comprehensive care, similar to traditional in-person treatment, but with the added convenience of digital accessibility.”

Here, we explore the benefits of telehealth for recovery and how clinicians and other professionals in the field can best utilize it for better outcomes.

An increased need for comprehensive recovery

The United States saw over 107,000 overdose deaths in 2023. This was a notable increase from previous numbers. The emergence of fentanyl as the drug of choice for many and the perpetuation of alcohol and other drug abuses have made access to comprehensive recovery even more important than ever.

“Understanding the options available can be the first step to recovery,” says Padlo. When people have easier access to help, they may be more apt to seek sobriety.

The pandemic saw a marked increase in substance abuse, laying bare the need for digital access to recovery resources. During the COVID shutdown, the crucial need for an alternative to in-person treatment was evident, and the benefits of such treatment options allowed clinicians and other professionals to carry this digital access to recovery care through the pandemic and into the post-COVID world.

In addition, those living in rural areas or areas with a lack of access to comprehensive recovery care often have needs on par with those in larger urban areas. Telehealth allows people to access the same professionals that those in big cities rely upon.

Studies have shown that continuity of care is critical to the success of addiction recovery. Telehealth can facilitate ongoing engagement with those in recovery, securing continuity of care and leading to better recovery outcomes.

A modern approach

“Online addiction recovery typically involves a combination of individual therapy, group therapy, educational sessions, and support groups, all conducted via video conferencing or other online tools,” explains Padlo. The flexibility of these programs allows participants to schedule them around their availability and considering their other commitments.

“We aim to mirror the effectiveness of traditional methods,” says Padlo. “We are providing the same level of care and support through a virtual format.”

Padlo stresses that online recovery can also reduce stigmas that are associated with seeking help for one’s addictions. When those in recovery can participate from the comfort of their own home, they may be more apt to commit to the recovery process.

People will need to consider their personal circumstances when determining if telehealth for addiction recovery is right for them. They may want to evaluate how comfortable they are with technology and whether they have a stable internet connection. Also, it helps to have a strong support system to keep one accountable since it can sometimes be easier to ignore digital meeting commitments.

However, Padlo cautions that those with severe addiction issues or co-occurring addictions may fare better with in-person detox and recovery.

Telehealth can be a powerful tool in the fight against addiction. The option offers a range of benefits, including easier access, privacy, and even savings for some. According to a recent study by the Oregon Health and Science University, telehealth may be just the solution to overcoming the stigma of rehab and recovery and radically reducing barriers for people who need it the most.

While telehealth for addiction recovery may not be a one-size-fits-all solution, and some people may require more intensive care and medical intervention, it has broken barriers for those in areas of limited access to recovery or seeking an option that offers more privacy.

As the field of virtual health delivery continues to evolve, the benefits of telehealth for addiction recovery will become clear. Telehealth provides comprehensive, discrete, and effective care for those starting or continuing their recovery journey.