Tech

Chatbots are Predicted to Reduce Business Costs by 2022

Published

5 years ago

November 7, 2019

Artificial Intelligence is taking businesses to another level. And chatbots is one kind of Artificial Intelligence that increases productivity and reduces costs. It was Oracle which predicted that 80% of businesses plan will be using chatbots by 2020. And it also predicted that chatbots are expected to reduce business costs by $8 billion by 2022.

Avi Benezra, who is the CTO of SnatchBot, said that chatbots really helped them cut the costs and it bumped up the conversion rates. That is why others are now adopting chatbots more rapidly.

AI technology is indeed changing every aspect of our lives. Now chatbots aren’t just about gadgets but there are also Chatbot lawyers, Chatbot therapists and more. Chatbots are also changing the business-to-consumer (B2C), business-to business (B2B) and business-to-employee (B2E).

For a single task a single bot is enough. The task takes place through a fixed set of scenarios in the single use bot. But when there are multiple tasks then multi-tasking bots come to play.

The Chatbot platform must provide the ability to track and streamline multiple functions simultaneously within a single task Chatbot. And it is important to have the ability to create and deploy a multi-purpose chatbot for communication.

For multiple tasks to be performed the chosen platform must offer pre-built bots. And these bots must be ready to deploy in order to address specific tasks. These tasks could consist of customer support, lead generation, and many more. Also the bots must be customizable. This feature makes it easy to further interactions according to the type of business you are dealing with.

The platform for the Chatbot development program must have customized user interfaces.There is a preferred channel for every Chatbot. And it could be various channels like websites, mobile apps, social media, email and SMS. Bots can also interact with Skype, Slack and Telegram, but it’s mostly for corporate purposes.

NLP and Speech Support are the most used tools of best chatbots platform in field of language and speech. These tools help them to train and to maintain the accurate interactions, and conversations through both text and speech. By the NLP and Speech Support chatbots understand the user and give relevant response.

Bots can perfect their natural language processing capabilities with the help of Machine learning. Therefore the chatbots must be smart and intelligent so that they will gauge and remember the data and learn from it. The interactions with customers will improve over time and they collect the information from the conversations. This way they can serve the customer’s request once they hone their machine learning and language.

An internal bridging map is vital for the Chatbot platform. It helps with the sharing of messages between users. Moreover, chatbots and the cross-functional systems should also have the bridging. A bridge records the success and the failures. It categorizes messages, so that the bot manager can have a comprehensive understanding of the chatbots function.

Chatbots are indeed the future of business, as they will help cut the costs. But proper research is necessary to build a right bot platform. The features must match the functionality of the chatbot used in a particular business.

Tech

The Importance of Cyber Hygiene: Tips from HelpRansomware Experts

Published

4 days ago

April 14, 2025

Jonathan Grilli

Byline: Katreen David

In the digital age, the adage “an ounce of prevention is worth a pound of cure” has never been more relevant.

For Juan Ricardo Palacio and Andrea Baggio of HelpRansomware, the battle against digital threats is a daily reality. Founded in response to the growing menace of ransomware, HelpRansomware has made it its mission to recover data while educating the public on the importance of cyber hygiene.

“Preventing a cyberattack before it happens is crucial. We can safeguard digital assets more effectively by nipping the threat in the bud through vigilant monitoring and proactive measures,” says Baggio.

The Growing Threat of Cybercrime

Cyber threats have become increasingly pervasive and sophisticated, impacting businesses and individuals alike. According to research, there are an estimated 2,000 cyberattacks per day globally. This equates to over 800,000 cyber crimes annually. In line with this, the worldwide cost of cybercrime is projected to reach the $23 trillion mark by 2027.

This alarming figure highlights the critical need for robust cybersecurity practices. HelpRansomware has responded to this challenge by accentuating the importance of preventive measures. “Our goal is to create a safer digital environment where cyber hygiene is as natural as brushing your teeth,” says Palacio.

Cyber Clean: Maintaining Digital Hygiene

HelpRansomware advocates for a proactive outlook on cybersecurity. It offers practical tips for maintaining good cyber hygiene, such as regularly updating software, using strong and unique passwords, developing risk management plans, and educating employees about phishing scams.

“Cyber hygiene is about taking small, consistent actions to protect your digital assets,” explains Palacio. “When we practice good cyber hygiene, the chances of cyber attacks occurring shrink significantly.”

Businesses can significantly reduce cyberattack vulnerability by integrating these practices into daily routines.

HelpRansomware’s Role in Promoting Cyber Hygiene

Beyond recovery services, HelpRansomware is dedicated to raising awareness and providing education on cybersecurity best practices. It conducts workshops and seminars to help organizations understand the importance of cyber hygiene. This unique initiative mirrors the company’s sincere efforts toward shielding the world from the dark side of the web.

“Education is the first line of defense against cyber threats,” emphasizes Baggio. “Francis Bacon’s famous quote will always ring true in every industry: ‘Knowledge is power’.”

HelpRansomware’s efforts are power moves across the board that help businesses recover from attacks. Its checkmate move, however, is its vision to build a culture of prevention that can safeguard against future threats.

In an era where cyber threats lurk around every unlikely corner of the internet, the importance of cyber hygiene cannot be overstated. Through its innovative solutions and educational initiatives, HelpRansomware is leading the pack in promoting better cybersecurity practices. “We believe that a well-informed and vigilant community can defeat cybercrime,” concludes Baggio.

HelpRansomware’s proactive stance on cyber hygiene is setting new standards in the industry. Through education and preventive practices, Andrea Baggio and Juan Ricardo Palacio are fortifying the digital community, making sure that future cyber threats are met with informed and resilient defenses. Cleanliness matters in both the tangible and digital world.