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Wave Rideshare’s AI Focus and Stellar Customer Service Poised to Make Major Impact in the U.S. and Globally

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Photo Credit: Wave

A new player is making waves in the rideshare industry. Wave, helmed by tech mogul Diondre Lewis, offers more than simple transportation. 

Wave uses machine learning technology, stringent safety checks and initiatives to protect potentially vulnerable passengers. The company states that its mission is to prioritize passenger safety above all else.

The Shadow of Uncertainty

In our app-driven world, stepping into a stranger’s car with only a smartphone as a connection to safety has become commonplace. Yet beneath the convenience lurks a persistent unease. While many rideshare giants boast that 99.9% of trips end without incident, it’s the 0.1% that keeps passengers on edge.

Recent sobering statistics—10 fatal physical assaults and over 1,000 non-fatal assaults between 2017 and 2019—serve as a stark reminder of the risks. These numbers aren’t just data points; they represent real people, real trauma, and a real need for change.

Into this age of uncertainty surges Wave, a company weaving safety into its service’s very fabric. No longer does the average rider need to keep a wary eye on their driver. Wave has them covered.

When a user requests a Wave ride, an AI more sophisticated than a typical smartphone’s voice assistant springs into action. Beyond matching riders with drivers, this AI analyzes patterns, predicts potential issues, and orchestrates journeys as smoothly as possible.

Wave’s AI is like a vigilant co-pilot, always alert, always analyzing. Its Dynamic Micro-Zone Demand Prediction doesn’t just sound impressive—it actively works to make sure that riders never find themselves stranded without a ride in a sketchy part of town. The Real-Time Optimal Route Adjustment was coined to beat traffic and steer passengers clear of potential danger zones.  More important than all of this, the company is constantly innovating an re-evaluating the most ethical and advanced ways to leverage A.I. to the benefit of its customers, drivers, partners, and investors. 

The Human Touch in a Digital World

Wave conducts a gauntlet of checks to ascertain the safety of both passengers and drivers. Meticulous background screenings, professional vehicle inspections, and rigorous training create a fleet of drivers well-suited to Wave’s tagline of passenger safety.

Safety isn’t just a feature—it’s a major part of our identity,” Lewis emphasizes. Previously, Wave debuted initiatives that ranged from transporting corporate executives to safely delivering children and non-emergency medical patients.

Wave’s vision extends far beyond the confines of a car. As it expands its reach—securing approval to operate at Atlanta’s bustling airport and launching its WaveBites food delivery service—it hopes to use its services to nurture entire communities.

The Future: A Global Wave

Diondre Lewis’s vision of becoming “the go-to partner for businesses and individuals for anything transportation” does not come from ambition but rather from the desire to create safer communities where everyone feels safe in their choice of transport. Wave’s expansion across the U.S. is accelerating with a strong presence being established in some of the largest airports in the world, including Hartsfield Jackson-Atlanta Airport.

When every rideshare trip can feel like a roll of the dice, Wave hopes to achieve the opposite impression. Reimagining what urban mobility can be, Wave understands that the role of a rideshare app holds more than simply taking an individual from point A to point B. A rideshare app must be safe, reliable, efficient—and above all, human.

The idea of Bigtime Daily landed this engineer cum journalist from a multi-national company to the digital avenue. Matthew brought life to this idea and rendered all that was necessary to create an interactive and attractive platform for the readers. Apart from managing the platform, he also contributes his expertise in business niche.

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Business

Michella Filipowitz: Shaping a Future of Inclusion for Children with Disabilities

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Michella Filipowitz, a prominent model, business leader, and philanthropist, has dedicated her life to advocating for children with disabilities. Her personal story, shaped by her experiences as the mother of a child with autism, has driven her passion to build a more inclusive world where differences are not just accepted but celebrated.

Michella’s journey took a transformative turn when she became a single mother at the age of 23. Shortly after, her son, Benjamin, was diagnosed with autism at the age of three. “It was an unexpected and overwhelming moment,” Michella recalls. “No one in my family had dealt with anything like this before, but with my mother’s guidance, I was able to see Benjamin’s diagnosis not as a burden, but as a new way of understanding the world.”

Benjamin’s condition is categorized as a hidden disability. Though it’s not always obvious to others, his challenges—such as delayed speech—affect his everyday experiences. “It was difficult to watch him struggle while other kids seemed to develop so naturally,” Michella shares. “It made me realize how often children with disabilities are left out or misunderstood.”

This realization sparked a new mission for Michella: to create a world where children like Benjamin are given the same opportunities as their peers. “I knew I had to be part of the solution,” she says. “Our differences are what make us unique, and we should be embracing that, not hiding from it.”

Michella is also keenly aware of how quickly people judge others based on outward appearances. “We live in a time where everything is so public and visible, but that doesn’t mean we know the whole story,” she explains. “It’s important to have empathy and not make assumptions.”

Her advocacy work has centered on changing how schools and communities treat children with disabilities. Too often, children like Benjamin are segregated in special schools, which can further isolate them. Michella believes this approach is flawed. “Children with disabilities need to learn alongside their peers,” she says. “Only then can they grow up understanding that differences are normal, not something to be avoided.”

Her vision is clear: an education system where children of all abilities are taught together, learning to respect one another from an early age. “If we can instill the values of acceptance and understanding in kids while they’re young, we’ll build a much more inclusive society,” she says.

Michella’s commitment to helping families of children with disabilities goes beyond advocacy. She co-founded the DR Family Foundation with her fiancé to provide critical support to families who are struggling with the high costs of therapies, treatments, and education. “As a single mother, I know firsthand how overwhelming it can be,” she explains. “That’s why I wanted to help other families get the resources they need.”

The DR Family Foundation has already made a significant difference, helping families cover school expenses and other essential costs. The foundation’s next big initiative is creating a home for children from difficult backgrounds, offering them a safe and nurturing space where they can thrive. “It’s not just about providing shelter,” Michella says. “It’s about building a community where these children feel loved and supported.”

Reflecting on her journey with Benjamin, Michella speaks with gratitude. “He’s shown me that what others might see as a challenge is actually his strength,” she says. “His resilience and uniqueness are what make him so special, and I want to make sure other children have the opportunity to shine in their own way.”

Through her work, Michella envisions a world where children with disabilities are fully included in every aspect of life. She hopes that by advocating for inclusion and providing support through the DR Family Foundation, she can help create a brighter future for these children. “I want parents to know that they’re not alone,” she says. “With the right support, we can give our children the chance to live fulfilling, happy lives.”

Stay connected with Michella Filipowitz and her mission to create a more inclusive society for children with disabilities by following her on Instagram @princessmichella.​

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