Business

Restaurant Owner Savorwynwood – Dozzy Ross Talks About Gaining Trust With Customers During The Pandemic

Published

4 years ago

May 13, 2021

Dozzy Ross Brings Miami Based Savorwynwood To The Restaurant Industry During The Pandemic

At the height of the increasing pandemic and lockdown, it is almost mandatory for all food cafes and restaurants to show their contribution to the safety of the food they provide to the customers. Even the preferences have shifted dramatically from the usual priorities of taste and convenience to health and safety. Now that the industry is blooming again slowly— Businesses have made it a point to make the customers feel safe,and increase standards for sanitation with the perception of “zero risk.”

Dozzy Ross, the man behind the Miami based restaurant Savorwynwood shares some ways you could build trust with your customers in these tough times!

Make The PR Game Strong

In these skeptical times, it is highly essential to spread the word about your restaurant business and how one can communicate that through social media platforms. Explaining the news with promotional videos and interviews for hygiene measures and precautions will bring a tremendous positive impact and instills great trust in the public. Public messaging and communication are at the heart of everything—all the changes, and improvements make the food and dining experience will make it more comfortable for the customers in these times.

QR Codes

Reduce physical contact between the staff and customers. Opt for more technology based inventions to keep the day going. This will limit the interactions and also help customers transact the order amount digitally. Make the customer realise that your restaurant has innovated to meet customer needs based on the current times. When the customer notices that the restaurant has innovated to ensure contactless delivery to their table, it makes them feel more comfortable and establishes trust.

Adopting Delivery Service

With social distancing being the first and foremost norm, adopt strategies where the customers don’t have to step into your restaurant anymore. Exclusively-dine-in restaurants should also now partner-up with food aggregators or start their own delivery service in reaching out to those people and deliver the food at their homes. Shifting to this type of service could also give you space to innovate and customize menus specifically dedicated to deliveries (more transport-friendly).

Contactless Delivery

Contactless delivery is a leading novel technique being embraced by all the global delivery partners globally. This solves one of the most important and main concerns for a customer in the delivery process. This helps with avoidable contact with the delivery-boy either for picking up the food package or for the payment.

Dozzy shares his story of inspiration with the budding millennials, ‘Stay focused. The fewer people you have around you, the better it is most of the time. Be Family oriented. Family is what drives me, you and most of us – to stay inspired. Weʼre raising kings. The goal is to generate generational wealth.’ To know more about Dozzy Ross’s entrepreneurial journey and his Afro-Caribbean cuisine based restaurant ‘Savorwynwood’, check out Savorwynwood’s Instagram.

Business

Private Listings by Harold X. Clarke: A New Approach to Fine Real Estate

Published

5 days ago

December 16, 2024

Matthew Wiles

Photo credit: Private Listings by Harold X. Clarke.

Byline: Andi Stark

Private Listings by Harold X. Clarke, a real estate platform operating across Hawaii, is rewriting how properties are bought and sold in the region. Unlike larger firms reliant on public listings and mass marketing, Private Listings’ strategy prioritizes personalization, privacy, and meticulous curation of ultra-high-end, off-market properties, including oceanfront estates, gated community residences, and architectural masterpieces.

Harold Clarke, founder of Private Listings, describes their method as one that rejects “cookie-cutter solutions in favor of understanding the nuances of both buyers and sellers.” This approach has resonated with ultra-high-net-worth individuals (UHNWIs) seeking refined and discreet real estate transactions.

The Hawaiian real estate market remains a hub for global investors, with the median price for a single-family home in the state reaching $900,000 in 2024, according to the Hawaii Association of Realtors. Within this competitive landscape, Private Listings is building up to be a trusted name for properties that extend beyond luxury into generational investments.

Challenging the Industry Norms

Private Listings deliberately avoids the conventions of large-scale real estate firms. By focusing on fewer, higher-value properties, the company ensures that each transaction is treated with the same level of care and confidentiality.

Public listing platforms, while effective for broader markets, often expose sellers to unnecessary attention or unqualified inquiries. For Clarke, this model is misaligned with the needs of UHNWIs. “Privacy isn’t a luxury for our clients—it’s a necessity,” Clarke explains.

This philosophy has led Private Listings to handle some of Hawaii’s most significant real estate transactions, including off-market properties valued at over $40 million. Its success is not measured by the volume of listings but by the depth of trust built with clients, many of whom return for subsequent transactions.

Adapting to Changing Client Demands

While Private Listings maintains a foundation of traditional practices, the firm also recognizes the evolving needs of its clientele. The global real estate market is increasingly influenced by concerns over digital security, with a 15% rise in data breaches targeting high-net-worth individuals in the past three years, according to cybersecurity firm NortonLifeLock.

To address these risks, Private Listings employs rigorous screening for potential buyers and uses secure platforms for communication and transactions. The firm’s “by invitation only” model ensures that clients remain protected from the pitfalls of public exposure. Clarke notes, “Our goal is not just to sell homes but to create an environment where clients feel safe and confident during every step of the process.”

The Human Element in Real Estate Transactions

Despite advancements in technology, Private Listings firmly believes that real estate transactions cannot be reduced to algorithms or automation. Unlike firms that depend heavily on online data aggregation, Private Listings emphasizes human connection and insight.

The company’s sales strategy integrates personalized client interactions, in-depth market analysis, and years of experience navigating Hawaii’s unique real estate ecosystem. Clarke’s background in managing family assets and his global perspective is significant in shaping this essence.

Future Directions for Private Listings by Harold X. Clarke

As Hawaii continues to attract global attention, Private Listings aims to expand its influence within the state while maintaining its core principles. The company is currently developing a new platform to streamline services for UHNWIs, blending their demand for discretion with seamless access to Hawaii’s finest off-market properties.

Additionally, Private Listings is strengthening its ties with local communities, recognizing that sustainable growth benefits both the company and the islands’ ecosystems.

Private Listings by Harold X. Clarke has set itself apart in Hawaii’s real estate scene by moving away from the typical mass-market approach. Through a mix of traditional values and modern sensibilities, the firm continues to define what it means to transact ultra-high-value properties with integrity and care.